EFAA is a human service organization serving Boulder and Broomfield Counties. Our work is oriented toward meeting basic needs and promoting financial stability or self sufficiency for the nearly 3,000 families that come to us for help each year.

Family Resource Center Program Manager

Worksite: 1575 Yarmouth Ave., Boulder
Hours of Work: 20 hours per week.  This person will typically work within the hours of 8:30 – 5:00 with some flexibility as determined by the supervisor and employee.  Some evening/weekend work will be required. Regular and timely attendance is an essential function of this job.
Reports to: Director of Programs
Supervises: TBD
Supervision: Supervisors are responsible for hiring, training, evaluating supervised positions consistent with EFAA policies and procedures. As part of each employee’s annual evaluation, a development plan must be established. Documentation and paperwork related to supervisor responsibilities (hiring documents, green sheets, timesheets/work logs, evaluations/quarterly reviews) are to be completed in a timely and accurate manner.
How to apply: Please send your resume via email to resumes@nullefaa.org no later than June 30, 2017.

General Statement of Duties: This person is responsible for program development and implementation of EFAA Family Resource Center (FRC) activities, under the guidance of the Director of Programs and in partnership with a wide variety of community organizations. This person may supervise one or more staff members in the future. Additional duties will be to participate in the selection, training, and supervision of some volunteers; to fulfill some administrative duties associated with being a member of the Program Team; and to contribute to the overall development of the organization.

Duties May Include, But Are Not Limited to:

  • Identify opportunities to provide services oriented toward family support, strengthening families, embracing diversity, and community building throughout EFAA’s programming.
  • In collaboration with partner agencies, develop programming to meet identified needs and reduce barriers to access.
  • Assist in design and lead process to increase participant engagement in EFAA programming.
  • Monitor financial reports monthly in collaboration with Director of Programs to ensure program spending is within limits and/or variances are managed.
  • Responsible for the tracking and managing of all relevant data metrics.
  • Provide support around FRC issues to other staff and volunteers as requested.
  • Identify and participate in activities designed to enhance skills and abilities required for professional development of Program staff.
  • Select, train, and supervise staff members involved in FRC programming.
  • Make suggestions on improvements in procedures and policies and program that will improve EFAA.
  • Fulfill duties as a member of the Program Team.
  • Represent EFAA and the FRC in community events, meetings and speaking engagements, as requested.
  • Take proper safety precautions, anticipate unsafe circumstances and act accordingly to prevent accidents. Adhere to and practice EFAA Safety Rules.
  • Responsible for ensuring volunteers and supervised staff adhere to EFAA safety rules at all times.

Qualifications: Required: Related undergraduate degree or relevant experience; experience working with low-income and ethnically diverse households required. Preferred: Bilingual (English/Spanish) at professional level; Master of Social Work.

Position Status:  Part time position includes simple IRA, prorated FSA, PTO, and paid holidays.

Working Environment, Physical Activities and Equipment Used: Typical office environment. Regularly uses computer for data input and other work.


Basic Needs Program Manager

Salary: Based on experience
Duty location: Boulder
Work schedule: 40 hours a week/some work schedule flexibility
Reports to: Director of Programs

Qualifications:   Required:  A related undergraduate degree or relevant experience, prior work with low-income and ethnically diverse households, case management experience, supervisory experience, and program and budget management.  Desired:  Experience with funding sources, such as EOC, FEMA, etc., client data base systems, knowledge of resources in Boulder County, solid leadership skills, master’s degree in related field, professional level bi-lingual (English-Spanish) language skills and public speaking experience.

General description of position:  This person will manage the Basic Needs case management program, including providing reports to Director of Programs, supervising the case managers and front desk staff to provide services, managing Basic Needs funding sources under supervision of Director of Programs, and serving as primary front-line, day-to-day manager of participant database as related to Basic Needs.  The Program supervision includes one-time and ongoing case management services to families including internal EFAA complex cases, and acting as backup as needed. This person will manage efforts to comply with various funding sources, such as Boulder County/City of Boulder grants, EOC, EFSP, Hynd and others. This person will be the point of contact for agency partners/community members wanting to know more about EFAA Basic Needs programs and will build collaborative partnerships.

Duties may include, but are not limited to:

  • Responsible for the tracking and managing of all relevant data metrics for Basic Needs department, including but not limited to, unduplicated households, appointment numbers, appointment wait times, case management productivity, client data base reports, self-sufficiency matrix movement, funds and staff efforts.
  • Provide support around Basic Needs issues to Development and Marketing departments, other staff and volunteers as requested.
  • Primary responsibility for overseeing the design, management and implementation of the participant date base systems related to Basic Needs participant services.
  • Oversee the hiring, training, supervision and evaluations of all Basic Needs staff.
  • Oversees the supervision of all BN program volunteers
  • Design, implementation, and evaluation of EFAA’s basic needs programming in line with Strategic Plan goals.
  • Maintenance of Operational Relationships
  • This person will be the point of contact for agency partners/community members wanting to know more about EFAA basic needs program and will built collaborative partnerships

Position Status:  Full-time – Salaried employee. Eligible for health insurance and other agency benefits.

Working Environment, Physical Activities and Equipment Used: Typical office environment. Regularly use of computer for data input and other work.

Opening date:06/08/2017          /        Closing date: 06/23/2017

How to apply: Please send your resume via email to resumes@nullefaa.org


Part Time Basic Needs Case Manager

Salary: Based on experience
Duty location: Boulder
Work schedule: 20 hours a week/some work schedule flexibility
Reports to: Basic Needs Program Manager
How to apply: Please send your resume via email to resumes@nullefaa.org

Qualifications:
Related undergraduate degree or relevant experience required. Bi-lingual (English and Spanish), professional level oral and written skills highly preferred. Experience working with low-income and ethnically diverse households. Familiarity with Microsoft programs as well as the ability to use additional software programs.

General description of position:
BASIC NEEDS: This person is responsible for providing day-to-day case management services to families and individuals in the EFAA’s Basic Needs service area that are having difficulty in meeting basic material needs. Additional duties will be to participate in the selection, training, and supervision of some volunteers; to fulfill some administrative duties associated with being a member of the Case Management Team; and to contribute to the overall development of the organization.

Duties may include, but are not limited to:
• Conduct professional interviews with a variety of clients.
• Enter all relevant information into the database for analysis.
• Complete case management related paperwork in accurate and timely manner.

Position Status: Part-time – hourly employee. Not eligible for health insurance benefits. Other benefits may be available on a pro-rated basis.

Working Environment, Physical Activities and Equipment Used:
Typical office environment. Regularly use of computer for data input and other work.

Opening date: 06/05/2017 / Closing date: 06/16/2017