Who We Are
A community where everyone is stable, healthy and thriving.
We know we’re all in this together. We create warm and inclusive environments, where compassion is an everyday practice and everyone feels like they belong. We focus on partnering with the people we serve and with organizations throughout Boulder County and beyond. We honor our connections and aspire to leverage everyone’s contributions for the greater good.
We know that those we serve are capable and powerful. We enhance people’s confidence, agency and sense of self-determination. We serve as both a safety net and a trampoline toward self-sufficiency. We are strengths-based and participant-led, encouraging people to step into their own leadership styles and stories. We believe those we serve and serve alongside are resourceful, and we prioritize dignity and personal choice.
We know that thinking outside of the box produces transformation. We are willing to be vulnerable with our community and ourselves in order to find creative, inventive and courageous solutions. We share our knowledge and ideas, contributing to shifts in awareness, understanding and action at both individual and systems levels. We see ourselves as leaders in our field, and we are willing to experiment and to be uncomfortable to create lasting change for all.
We know that respect is the cornerstone of relationships, and we model this throughout our organization. We engender trust by earning it through being reliable, transparent, and true to our word and our values. We honor our community by sincerely doing our best and holding ourselves accountable for our actions.
We know that access to opportunity is a key to success. We celebrate diversity, build pathways for inclusion and seek a community where identity (e.g., age, class, gender, race, etc.) does not determine advantage or disadvantage. We make decisions and allocate resources that are responsive to divergent needs. We confront our biases and aim to serve everyone in the most fair and just way. We remove barriers to services so that all community members can experience a healthy and thriving life.
We know that outcomes matter and are meaningful to our community. We succeed when we align individual needs with appropriate services, emphasizing quality over quantity. We are a results-oriented organization that pairs our goals with measurement systems to keep us focused and accountable. We believe that we are most effective when we implement timely evaluation, which informs our services and supports our sustainability.
100 YEARS A NEIGHBOR,
AND 100 MORE
Since 1918, EFAA has been a locally operated community safety net for families in times of need. Throughout EFAA’s 100 year plus history, the organization has helped tens of thousands of families get back on their feet, and been supported by tens of thousands of donors and volunteers dedicated to EFAA’s mission.
1915: LOCAL MINING BOOM
Boulder served as a center of trade and commerce for mining in the mountains to the West and the coalfields to the South and East. In 1915, supporting World War I efforts…Read more
1918: LOCAL MINING BUST COMES WITH THE END OF WWI
In addition to the mining and agricultural bust that hit Boulder hard as WWI ended, the Spanish Flu epidemic took many lives, putting increased pressure on the community. Need was growing among families unable to meet…Read more
1920s + 1930s: HELPING FAMILIES RECOVER FROM THE DEPRESSION
At the height of the Great Depression in 1932, 25% of Boulder County residents relied on some form of relief aid. The demand for help was high, but thanks to strong community support and collaborative partnerships, EFAA was able to continue to help families…Read more
1940s + 1950s: LOCAL GROWTH AND HIGHER EMPLOYMENT
After the United States entered WWII in 1941, family dynamics shifted. Women started working outside the home in greater numbers while men were away at war…Read more
1960s: WHOLE FAMILY APPROACH & COMMUNITY COLLABORATION TO MEET NEED
EFAA focused on taking a whole-family approach as a way of helping children more effectively, knowing that assistance to the entire family can create a better home environment.
In 1961 the business administration of EFAA was absorbed by the United Way…Read more
HEAR STORIES FROM THE PAST:
“Somebody’s saying – it’s a cop, too – ‘What’s the matter?’ And before you can stop him, the youngest one pipes up, ‘We’re hungry!’
1970s: DRAMATIC INCREASE IN NEED AND COLLABORATION TO PROVIDE HOUSING
In 1974, Social Service Child Welfare Association of Boulder officially changed its name to Emergency Family Assistance Association (EFAA) to better reflect its work in the community, especially after the County Department of Public Welfare changed its name to the Department of Social Services…Read more
1980s: FOCUS ON INCREASED HOUSING FOR FAMILIES & HOMELESSNESS PREVENTION
Funding for federal safety net programs were reduced dramatically, creating a rapid increase in poverty and community need. In fact, the number of children living below the poverty line in Colorado doubled in this decade…Read more
1990s: HOUSING & CHILDREN CONTINUE AS PRIORITY, VOLUNTEERS & FUNDRAISERS MAKE WORK POSSIBLE
In 1990, EFAA saw a 25% increase from the previous year in requests for help from local families. This was in part due to a rapid rise in housing costs. As needs increased significantly, so did volunteer participation, both in numbers and in the importance of the roles they filled…Read more
2000s: TURBULENT ECONOMIC TIMES, NEW FACILITY FOR EFAA
In 2001, EFAA saw need increase 30% over the previous year — the biggest spike in 20 years. The following year, need increased again 40%.
This kicked off a financially turbulent decade, but despite the stagnant economy, the community rallied behind EFAA with generous donations and volunteer hours to meet need…
2010s: EXPANDING SERVICES IN EXTRAORDINARY TIMES TO FOCUS ON LONG-TERM FAMILY WELL BEING
In June 2012 EFAA further expanded its housing for families with children by purchasing a building of housing units in Louisville.Read more
2018: EFAA CELEBRATES ITS 100-YEAR ANNIVERSARY!
We’re happy to celebrate a century of strengthening families!Read more
Julie Van Domelen, Executive Director, is an expert in the fields of poverty reduction, social protection, safety nets, and community-driven development programs with over 25 years of worldwide experience. She comes to EFAA from the World Bank where she served as a Senior Economist and Lead Social Protection Specialist for 17 years managing multi-million dollar funding to Governments and community-based organizations in Latin America and Africa. She was one of the core team that led the World Bank to increase its support for interventions to reach the poorest households and communities to improve basic services and reduce vulnerability. She also served as the Mayor of the Town of Lyons from 2009 to 2014. Van Domelen received a Bachelor of Arts from Colgate University and a Master of Public Administration from Princeton University. She is fluent in Spanish and French.
Julie Van Domelen, Executive Director
Patti Ketchner, Director of Finance, joined the staff in 2014. She holds an MBA from the Daniels College of Business at the University of Denver. She has over 20 years of business, finance and management experience in diverse fields. She most recently was the CFO of Sirna Therapeutics, where she participated in growing the organization from a small start-up to a publicly traded company that was sold to Merck for $1.1 billion in 2006.
Patti Ketchner, Director of Finance
Sue McCullough, Director of Volunteer Services, joined EFAA in 2015, where she manages EFAA’s Volunteer Program, engaging more than 700 volunteers annually. She brings over 15 years of volunteer and project management experience, having directed volunteer programs at Foothills United Way and the Volunteer Connection of Boulder County after her move to Colorado in 2008. Sue holds a Bachelor’s Degree in Sociology.
Sue McCullough, Director of Volunteer Services
Ashley Rumble, Director of Development, joined EFAA in 2014. She has dedicated her career to nonprofit development. Prior to her promotion to Director, she served as the Assistant Director of Development focusing her energies on business donor development and key fundraising events. As Grants Coordinator for Live Violence Free she secured 79% of the organization’s $1.8M budget through municipal, state, and federal grants. Rumble holds a Master’s Degree in Geography from the University of Colorado, Boulder.
Ashley Rumble, Director of Development
Courtney Schwartz joined EFAA in 2017 as our Basic Needs Program Manager. She holds a BSW in Clinical Social Work from Western Michigan University and an MSW in Community Social Work from the University of Denver. Courtney brings a decade of experience working for non-profits and government agencies in the Greater Denver metro area. Her specializations include: basic needs case management, job training and program planning. While EFAA’s Basic Needs Program Manager, she oversaw the adoption of a new internal database and helped with the organization’s smooth transition to becoming a Family Resource Center. Courtney lives in Boulder and purposefully transitioned her career to support the residents and community in which she resides with her wife and son.
Courtney Schwartz, Director of Programs
Director of Development
Front Desk Coordinator & Information Referral Specialist
Basic Needs Program Manager
Courtney G. Schwartz
Director of Programs
Direct Marketing Manager
Julie Van Domelen
Food Bank Manager
Family Strengthening Manager
Housing Programs Manager
Director of Finance
Food Bank Assistant
Director of Volunteer Services
Development & Events Manager
Case Manager, Atwood Housing
Family Learning Coordinator
Case Manager, Children’s Program
Case Manager, Housing & Bringing School Home
Mountain Resources Liaison
Children’s Program Activities Coordinator
Case Manager, N. Carr & 16th St. Housing Case Manager
Case Manager, Basic Needs
Case Manager, Transitional Housing
Case Manager, Basic Needs
Case Manager, Basic Needs
EFAA BOARD & COMMITTEES
Lynn Shook, President
Mark Biggers, Past President
Aaron Spear, Secretary
Josh Sroge, Treasurer
Kristin Moseley, President Elect
Elena P. Aranda
Keely Cormier, Chair
Jo Ann Hair
Josh Sroge, Chair
Julie Rogers, Chair
Karin Stayton, Chair
Jahnavi Brenner, Chair
Lynn Shook, Chair
Aaron R. Spear
Mark Biggers, Chair
Ken Von Wald
Andrew Quincey Jones
Christine Case, Guild Co-Chair
Jessica Klotsche, Guild Co-Chair
If You’d Like to Get in Touch With The Team at EFAA, Use This Form