EFAA is a human service organization serving Boulder County. Our work is oriented toward meeting basic needs and promoting financial stability or self sufficiency for the nearly 3,000 families that come to us for help each year.



Worksite Location: 1575 Yarmouth, Boulder, CO

Hours of Work: 40 hours per week.  This person will typically work within the hours of 8:30 – 5:00 with some flexibility as determined by the supervisor and employee.  Some evening/weekend work will be required. Regular and timely attendance is an essential function of this job.

Reports to: Executive Director

General Statement of Duties:    

The Emergency Family Assistance Association (EFAA) is in search of its next Director of Programs to direct and manage EFAA’s programs in basic needs and housing and to help EFAA intensify its role as a family resource center. The successful candidate will become part of a dynamic team of staff and volunteers providing support to families with children, seniors and people with disabilities

Scope and Responsibilities of the Position:

Program leadership.

  • Develop and maintain written program procedures for supervised areas consistent with Board approved policies;
  • Operate programs according to procedures;
  • Facilitate establishment of outcome oriented yearly program plans that are consistent with
    EFAA’s Strategic Plan and include goals for all supervised areas, individuals and teams;
  • Monitor progress and report to Executive Director on program performance and EFAA’s results
    measurement framework;
  • Develop new programs consistent with the Strategic Plan and budget; and
  •  Design programming to deepen EFAA’s engagement as a family resource center in the
    community and its achievement of quality standards for such services.
  • Engage in various sub-committees and task forces, for example the Food Bank Task Force and
    the Participant Engagement Design Team, to provide program leadership to these efforts.

Government and other selected grant development, submission and reporting. The Director of
Programs is responsible for managing funding from government entities, including the annual contracts
EFAA has with Boulder County, the City of Boulder, the City of Longmont, Foothills United Way, Energy
Outreach Colorado, among others. The Programs Department provides general support to the
Development Department in the design and reporting on EFAA’s foundation and other restricted
funding sources.

Partnerships. The Director of Programs cultivates and stewards various institutional partnerships. EFAA
currently has about 20 Memorandums of Understanding with area partner agencies which the Director
of Programs is responsible for supervising. In addition, the Director represents EFAA on several area
collaborations and coordination committees, including as chair of the Boulder Local Area Collaborative
of the Family Resource Network.

Monitoring and evaluation. The Director of Programs is responsible for overseeing EFAA’s program
metrics, including analysis of trends and identification of any actions needed to meet organizational
goals. The Director of Programs oversees annual surveys and evaluations of EFAA programs.
Management. The Director of Programs is responsible for the overall management of the Programs
Department, encompassing development of effective program teams and coaching, mentoring and
evaluation of their direct reports. He/she serves as the staff liaison to the Program Committee, providing
organizational and technical support to this Board-designated committee. The Program Director attends all Board of Directors meetings and is a mebmer of the senior management team at EFAA. The Program Director is often called to represent EFAA at external meetings and events.


  • Related undergraduate degree – a master’s degree in a related field is preferred.
  • At least five years demonstrated management experience.
  • Strong professional background in human services or a related field, knowledge of programs to help
    families stabilize and thrive.
  • Strong planning, organization and human resources management skills required.
  • Well developed written and oral communication-skills are required as is an ability to analyze data.
  • A deep commitment to the mission of EFAA is required.
  • Strong computer skills are required.

Position Status: Full-time. Competitive pay and excellent benefits.

To apply: By 5:00pm August 15, 2018, please email your resume and cover letter to Resumes@nullefaa.org. No hard copies or phone calls, please.

Worksite Location: 1575 Yarmouth, Boulder, CO

Hours of Work: 40 hours per week.  This person will typically work within the hours of 8:30 – 5:00 with some flexibility as determined by the supervisor and employee.  Some evening/weekend work will be required. Regular and timely attendance is an essential function of this job.

General Statement of Duties:    

The Emergency Family Assistance Association (EFAA) is in search of its next Office Manager / Administrative Assistant to provide broad range of office administrative support to all EFAA offices and staff. Areas of responsibility include facility management, office equipment and supplies, and telecommunications. In addition, this person will provide administrative support to the Executive Director and EFAA’s Board of Directors, and other management staff in the area of clerical, records management, and internal communications.

Reports to: Executive Director

Scope and Responsibilities of the Position:

Office Manager

  • Manage contract with and performance of EFAA’s security system including alarms and security cameras at all relevant EFAA sites.
  • Maintain office equipment and train staff in use of fax, phones, postage meter
  • Establish and maintain purchasing system for office supplies/materials, cleaning and paper supplies, etc., manage office supply budget line.
  • Coordinate purchase of printing materials (stationary, pr info, business cards, etc.) with  program and development departments
  • Inventory and replenish office supplies/materials, paper and cleaning supplies for all EFAA work sites
  • Oversee contracting and contract performance of janitorial services at all EFAA sites
  • Maintain forms as appropriate to position; replenish forms
  • Coordinate implementation of EFAA’s document retention policy with relevant departments.
  • In conjunction with IT Consultant, maintain shared drive, intranet, distribution lists, employee passwords and coordinate problem solving related to information system and networks
  • Maintain supply of keys for all facilities; issue keys according to policy
  • Participate in EFAA’s Staff Advisory Team

Support to Executive Director/Board of Directors

  • Maintain updated Board lists and e-mail directory; update annually at start of new Board year and as needed during year
  • Attend Board meetings; take notes, prepare minutes and distribute
  • Prepare and distribute information to Board of Directors, including Board meeting packets, monthly metrics, and committee highlights
  • Maintain new Board member handbook
  • Support Board member on-boarding
  • Assist with planning and arrangements for Board retreats, annual staff/Board breakfast
  • Maintain corporate records: minutes, correspondence, etc.
  • Provide support on special projects as assigned

Support to Property Management Team

  • Maintain Landlord 123 property management software and work orders
  • Check maintenance call-in line and post work orders to Landlord 123
  • Maintain and update EFAA’s Capital Improvements spreadsheet
  • Support the Maintenance Supervisor in identification of contractors, securing bids, scheduling capital investments and managing invoices on EFAA’s capital improvements  
  • Participate in EAA’s Property Management Team, as needed

Support to HR fuctions.

  • Maintain EFAA’s HR filing system
  • Provide benefits enrollment administrative support as needed.
  • Carry out onboarding of new staff in relevant areas
  • Assist in organizing interview panels during recruitment


  • High school diploma required, some college preferred
  • Three to five years relevant professional experience
  • Ability to maintain a high degree of confidentiality
  • Strong interpersonal, oral, and written communication skills
  • Demonstrated excellent grammar skills
  • Excellent organizational skills
  • Ability to communicate and work easily with a wide variety of people
  • Ability to establish priorities in environment of competing demands
  • Attention to detail and an ability to manage multiple projects a must
  • Ability to proactively initiate efforts to improve procedures within area of responsibility
  • Requires excellent computer skills in Microsoft Office 2007, Gmail, and Google Docs

Position Status: Full-time. Competitive pay and excellent benefits.

To apply: By 5:00pm August 15, 2018, please email your resume and cover letter to Resumes@nullefaa.org. No hard copies or phone calls, please.

This position is responsible for assisting the Food Bank Manager (FBM) in the management of EFAA’s food bank to ensure all government and program guidelines and regulations are met. This position will help secure an adequate supply of food while maintaining an organized, clean work space. The position requires interacting with partner agencies, such as Community Food Share, and overseeing volunteers who do three hour shifts in the food pantry. This position will also assist the Food Bank Manager in displaying food, signage, and promoting healthy food as well as help manage mobile food pantry operations and outreach.  

Work Site: 1575 Yarmouth, Boulder, CO 80304

Hours of Work: 24 hours per week.  This person will work two days per week (8:30 – 5:00) and two half-days per week with a specific schedule determined by the employee and their supervisor. Must be open to some half-days on Saturdays. Regular and timely attendance is an essential function of this job.  

Supervision:   This position is supervised by the Food Bank Manager.


Help those in our community whose immediate needs for food, shelter, and other basic necessities cannot be adequately met by other means and support their efforts toward financial stability or self-sufficiency.


For 100 years, EFAA has been a locally operated community safety net for families in times of need. In addition to committed staff, EFAA has strong community partnerships and a thriving volunteer program which help to facilitate our mission.

General Statement of Duties (duties may include, but are not limited to):

  • Assist with the procurement of food from a variety of sources and troubleshoot problems.  
  • Maintain up-to-date food drive, volunteer, and truck driving calendars and may handle the logistics of scheduling (communicate needs, confirm volunteers and drivers, and find substitutes).
  • Physically accompany driver, on occasion, to conduct store pick-ups.
  • Nurture relationships with other food banks in the community.  
  • Solicit food drives in Boulder from all sources – individuals, businesses, congregations, organization, etc.  Writing thank you letters occasionally.
  • Assist with training and supervision of food bank volunteers.
  • Maintain accurate records of grocery acquisition and inventory.
  • Enter store logs and monitor volunteer sign up database.
  • Assist FBM with meeting goals for food acquisition.
  • Prepare and submit surveys, reports, and recordkeeping.
  • Assist with the implementation of Holiday food drives and other programs.
  • Assist with other projects as requested by FBM and leadership team, including support for special events.
  • Maintain safe and clean food environment according to Health Department and Community Food Share standards.
  • Take proper safety precautions, anticipate unsafe circumstances and act accordingly to prevent accidents. Adhere to and practices EFAA Safety Rules.
  • Interface with EFAA mobile food pantry sites and EFAA outreach at non-EFAA mobile pantry sites, as needed.

Required Qualifications:

  • High school diploma or equivalent.
  • Ability to lift and carry 30 or more pounds.
  • Experience using personal computers and software such as word processing and email. Knowledge of Microsoft Office including Word and Excel.  
  • Willingness to shift duties frequently and anticipate interruptions.  
  • Friendly and approachable – able to work with all kinds of people.

Preferred Qualifications:

  • Professional level oral and written skills.
  • Proficiency in Spanish a plus.
  • Previous supervisory experience or experience delegating to and working with volunteers.

Working Environment, Physical Activities and Equipment Used:  Physical agility to perform all aspects of the job including standing, sitting, walking, and/or the ability to lift 30 pounds. Regularly required to lift, bend, and carry items including unloading trucks, vehicles, stocking shelves, etc. Full range of body motion. Office environment requires regular use of computer for data input and other work.

Why You Should Apply:

EFAA’s culture is employee-focused providing access to a generous benefits package including:

  • Caring staff and volunteers
  • Opportunity to enhance lives of our participants, make a meaningful contribution to our community
  • Competitive pay; retirement contribution
  • Holiday time off
  • Language bonus for Spanish speaking employees
  • Family friendly policies, some flexibility
  • A commitment to professional development and training

 How to Apply: Please email your resume and cover letter to resumes@nullefaa.org

Deadline for Application:     August 20, 2018 c.o.b.

This job description is not intended as a comprehensive listing of duties or activities, duties, or responsibilities that are required of the employee. EFAA retains the right to revise this job description at any time.